Return & Refund Policy for Frame Craft Studio

At Frame Craft Studio, we strive to provide you with the best digital downloadable and frameable photo art. As we specialize in digital products, our return and refund policy differs from physical product returns.

1. Digital Products – No Returns
Due to the nature of our digital products (digital downloads), we do not accept returns or offer refunds once a purchase is completed. This includes all downloadable photo art files purchased on our website.

2. Refund Requests
We understand that issues may arise, and we want to ensure your satisfaction. If you experience any technical issues with your download, please contact us at [your contact email] within 7 days of purchase. We will do our best to assist in resolving the issue, such as providing a new download link or offering a similar replacement.

3. Order Cancellation
Once your order is processed, it cannot be canceled due to the instant nature of digital downloads. If there’s an issue with your order, please reach out to us promptly, and we will investigate and try to resolve the situation.

4. Payment Processor
All payments are securely processed through Razorpay. Please refer to Razorpay’s policies for further details on payment disputes or refunds related to transactions.

5. Exceptions
In rare cases where a digital download is inaccessible due to technical faults on our end, we will issue a full refund or provide a new product of equivalent value.

By purchasing from Frame Craft Studio, you agree to the terms outlined in this policy.

If you have any further questions or concerns, feel free to reach out to us at [framecraftstudio.co@gmail.com]